FAQ


Addon

  • Q: I installed the addon but it is not syncing my data to the site

    A: You need to run the client included in the addon package in order to upload collected data to our site.

  • Q: The addon is saying Price table is missing or the price information is very outdated

    A: Our client included in the addon package will be responsible for download/keep the price information up to date. The addon itself cannot function properly without the help of client.
    If the price table is still missing or out of date it might be due to lack of information to provide a useful price table.

  • Q: I want to help my guild by scan and upload all listings in my guild, is there a way to do that?

    A: Yes there is! By opening the guild store interface there should be a button on the bottom left corner called "Scan All Listings". Click that button will automatically scan and record all listings in the current guild which you would then be able to upload the data onto our site using the client. P.S. remember to /reloadui :)

Client

  • Q: What's the requirement for the addon and client?

    A: The addon requires the running the client in order to function properly (details below). And you need .NET Framework 4.5+ for the client.
    If you do not have .NET Framework 4.5+ installed, you can either install it using Windows Update or download it directly from Microsoft site (https://www.microsoft.com/net/download/framework)

  • Q: Where can I find the client?

    A: The client is included as part of the addon. You can find it under Tamriel Trade Centre's addon folder\Client\Client.exe.
    The default location of addon's directory is Documents\Elder Scrolls Online\live\AddOns\

  • Q: What's the function of client?

    A: The addon will automatically collect and store all of your own guild listings as well as any items you found by using guild store search function. The client is responsible for syncing those data onto the site for other people to search and browse.

  • Q: I have run the provided client but it is still not uploading my data to the site

    A: Due to the limitation of ESO API, addon collected data is written to disk only when you /reloadui or logout. Which means the client can only see those data when you do so.
    So whenever you want your data to be sync to the site simply type in /reloadui in your chat box.

  • Q: Why is the client asking me to login?

    A: You would need an account for uploading your own guild listings to the site. You do NOT need one if you only wish to upload guild store search result to the site. If you don't want to upload your own guild listings to the site you can turn that off in Settings

  • Q: Windows is showing me a warning when I try to run Client.exe

    A: This is normal.
    Windows will show such warning for any application that is not in Microsoft's white list. Since it would cost a great amount of annual fee to make our application into that list and we just don't have that extra cash for this.
    If your anti-virus software is saying the file contains virus it must be a false positive.